Question 1

How are the plants packaged for shipping?

Accepted Answer

We use eco-friendly, sturdy packaging designed to keep your plant safe and secure during transit. Each plant is carefully wrapped and supported to prevent movement or damage.

Question 2

Will my plant look exactly like the picture?

Accepted Answer

While we do our best to match the product image, each plant is unique. Variations in size, shape, and color are natural. Rest assured, you’ll receive a healthy plant of the same species.

Question 3

What if my plant arrives damaged?

Accepted Answer

If your plant arrives damaged, please contact us within 24 hours with photos of the package and plant. We’ll evaluate the issue and offer a replacement or refund as appropriate.

Question 4

How do I care for my plant once it arrives?

Accepted Answer

Each plant comes with a basic care guide. You’ll also find detailed care instructions on our website under the product page. If you need help, feel free to reach out to our support team.

Question 5

Do you ship all over India?

Accepted Answer

Yes, we ship to most pin codes across India. However, delivery might not be possible in remote locations due to courier limitations. If you're unsure, contact us to confirm service availability.

Question 6

Can I cancel or modify my order?

Accepted Answer

Orders can be canceled or modified only before they are shipped. Please contact us immediately if you need to make changes. Once dispatched, modifications aren’t possible.

Question 7

What types of plants do you sell?

Accepted Answer

We offer a wide variety of indoor plants, outdoor plants, succulents, flowering plants, and air-purifying plants. Each product listing includes details about ideal conditions and maintenance.

Question 8

Can I gift plants to someone?

Accepted Answer

Absolutely! During checkout, you can mark your order as a gift and include a personalized message. We’ll ensure your gift is packed beautifully and delivered on time.

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